Privacy

Effective Date: 8/16/2025

Skill Mammoth (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (skillmammoth.com) and access the portal.skillmammoth.com client service portal. Please read this Privacy Policy carefully. By using our website and services, you agree to the terms outlined below.

1. Information We Collect

We may collect and process the following types of information:

a. Personal Information

  • Account Information: Name, email address, phone number, job title, company name, and billing address when you sign up for services.
  • Payment Information: Credit card or other payment details (processed securely through a third-party provider).

b. Non-Personal Information

  • Website Usage: IP address, browser type, operating system, referring URLs, pages viewed, and actions taken on the site.
  • Portal Usage: Interaction data, preferences, and logs related to your use of portal.skillmammoth.com.

c. Cookies and Tracking Technologies

  • Cookies: Small files stored on your device to improve user experience and track website usage.
  • Tracking Technologies: Analytics tools like Google Analytics to understand user behavior and enhance services.

2. How We Use Your Information

We use the collected information to:

  • Provide, operate, and maintain our website and client service portal.
  • Process payments and deliver requested services.
  • Communicate updates, support, and promotional offers.
  • Personalize user experiences and improve our services.
  • Comply with legal and regulatory requirements.

3. Consent to Communication

By booking meetings, purchasing services, attending webinars, joining our communities, or downloading free resources, you consent to receive marketing and transactional communications from us via email, text message (SMS/MMS), phone, and other digital channels. You may opt out of promotional communications at any time, but some transactional communications are necessary to deliver our services.

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude texting originator opt-in data and consent; this information will not be shared with any third parties.

4. Disclosure of Your Information

We do not sell your personal information. We may share your information in the following cases:

a. Service Providers
Third-party vendors who assist in payment processing, analytics, hosting, and customer support, under strict confidentiality agreements.

b. Legal Obligations
To comply with legal processes, court orders, or governmental requests.

c. Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred.

5. Data Retention

We retain your personal information only for as long as necessary to provide the services, comply with legal obligations, resolve disputes, and enforce agreements.

6. Security

We implement industry-standard security measures to protect your information. However, no system can guarantee absolute security. By using our services, you acknowledge this inherent risk.

7. Third-Party Links

Our website and portals may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before submitting information.

8. Your Rights

a. Access and Correction
You have the right to access and correct your personal information by contacting us at support@skillmammoth.com.

b. Opt-Out
You can opt-out of marketing communications by following the unsubscribe instructions in our emails or replying STOP to SMS.

c. Data Deletion
You may request the deletion of your account and associated data by contacting us.

9. Use of portal.skillmammoth.com Client Service Portal

a. Data Collection
Client-provided information, including uploaded files and project details, is stored securely.

b. Data Use
Information is used strictly for fulfilling client requests and delivering services. Files and data are not shared with third parties except as necessary for service delivery.

c. Security
Secure access is provided to all users. Multi-factor authentication (MFA) is encouraged for added protection.

10. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware of such data, it will be deleted immediately.

11. Additional Data Practices

Data
We collect personal and activity data, which may be linked. We use technologies like cookies (small files stored on your browser), web beacons, or unique device identifiers to identify your computer or device so we can deliver a better experience. Our systems also log information like your browser, operating system, and IP address.

We may also collect personally identifiable information that you provide to us, such as your name, address, phone number, or email address. With your permission, we may also access other personal information on your device, such as your phone book, calendar, or messages, in order to provide services to you. If authorized by you, we may also access profile and other information from services like Facebook.

Our systems may associate this personal information with your activities in the course of providing service to you (such as pages you view or things you click on or search for).

We do not knowingly contact or collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us so we can promptly obtain parental consent or remove the information.

Location
We may collect and share anonymous location data. To customize our service for you, we and our partners may collect, use, and share precise location data, including the real-time geographic location of your computer or device. This location data is collected anonymously in a form that does not personally identify you and is used only to provide and improve our service. We may obtain your consent on your first use of the service.

Access
You can request to see or delete your personal data. You can sign into your account to see or delete any personally identifiable information we have stored, such as your name, address, email, or phone number. You can also contact us by email to request to see or delete this information.

Deletion
We may keep data indefinitely.

Sharing
We may share personal data with companies we trust. We may share personally identifiable information (such as name, address, email, or phone) with trusted partners in order to provide you with relevant advertising, offers, or services.

California residents are legally entitled (at no charge and no more than once annually) to request information about how we may have shared your information with others for direct marketing purposes. Contact us for this information: support@skillmammoth.com.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Ad Tracking
Ad companies collect anonymous data. You can opt out. Ad companies may use and collect anonymous data about your interests to customize content and advertising here and in other sites and applications. Interest and location data may be linked to your device, but is not linked to your identity.

Contact
You can ask privacy questions. If you have any questions or concerns about our privacy policies, please contact us: support@skillmammoth.com.

Vendors
Service providers access data on our behalf. In order to serve you, we may share your personal and anonymous information with other companies, including vendors and contractors. Their use of information is limited to these purposes, and subject to agreements that require them to keep the information confidential. Our vendors provide assurance that they take reasonable steps to safeguard the data they hold on our behalf, although data security cannot be guaranteed.

Analytics companies may access anonymous data (such as your IP address or device ID) to help us understand how our services are used. They use this data solely on our behalf. They do not share it except in aggregate form; no data is shared as to any individual user.

Special
Special situations may require disclosure of your data. To operate the service, we also may make identifiable and anonymous information available to third parties in these limited circumstances: (1) with your express consent, (2) when we have a good faith belief it is required by law, (3) when we have a good faith belief it is necessary to protect our rights or property, or (4) to any successor or purchaser in a merger, acquisition, liquidation, dissolution or sale of assets. Your consent will not be required for disclosure in these cases, but we will attempt to notify you, to the extent permitted by law to do so.

More
Our privacy policy may change from time to time.

12. Changes to This Privacy Policy

13. Contact Us

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.” Continued use of our services constitutes acceptance of the revised policy.

If you have any questions or concerns about this Privacy Policy, please contact us at:

Skill Mammoth
2735 90th Lane NE, Blaine, MN 55449
Email: support@skillmammoth.com
Phone: 612 568 5149

This Privacy Policy ensures transparency and compliance with applicable data protection laws. Your trust is important to us, and we are committed to safeguarding your information.